Maximising Resources.
Embracing Change.
Winning the Customer.

The travel and hospitality industries have adopted new processes and procedures to handle the increasing customer demands. With more interactive discussions and networking opportunities than ever before, you will be able to delve into these success stories as well as learning how to drive change and improve customer experience.

To ensure the Customer Experience Exchange for Travel & Hospitality offers the highest degree of relevancy for attendees, only senior Customer Experience Professionals responsible for CX within their organisation are invited.

Past Speakers Include:

Secure Your Place at the Exchange!

If you are interested in attending, please contact our Audience Development Team.


Highlights from the 2019 Exchange

Report: Connecting 
The Customer Experience Dots

The Power Of 

The CX Exchange for Travel & Hospitality: A View From The Top

Contact Us

If you are interested in attending the CX Exchange for Travel & Hospitality, please contact

Get involved with the latest discussions around customer experience, travel and hospitality, and receive speaker, sponsor, venue, and content updates about the Exchange by following us across our social media channels.